Activity Forums Elsewhither Site Feedback I have stopped getting email notifications :(

  • I have stopped getting email notifications :(

    Posted by reesylou on February 7, 2017 at 5:04 am

    As the topic says. I no longer receive emails for threads I am watching or tracking. I check in periodically (as time allows), but obviously if I know that discussion is occurring I am prompted to check in more often.

    Bash replied 5 years, 6 months ago 4 Members · 13 Replies
  • 13 Replies
  • Bash

    Member
    February 7, 2017 at 4:32 pm

    looking into it now, @reesylou.

  • Bash

    Member
    February 7, 2017 at 4:36 pm

    tweaked a couple settings, lemme know if you don’t start getting notifications again.

  • reesylou

    Member
    February 7, 2017 at 8:18 pm

    That seems to have fixed it – I didn’t get the looking into it, but did get the second message.

    Thanks :slight_smile:

    • Ricardo

      Member
      February 8, 2017 at 4:42 am

      I’m also not getting them

      • Bash

        Member
        February 9, 2017 at 4:38 am

        still a problem @Ricardo?

        • Ricardo

          Member
          February 9, 2017 at 5:05 am

          Sadly yeah, the only ones i get are Direct Messages only

          • Bash

            Member
            February 9, 2017 at 5:14 am

            If you’re active on the forum you won’t get as many notifications but I changed your account to receive all notifications even if you’re active. lemme know if that helps.

            • Ricardo

              Member
              February 9, 2017 at 5:27 am

              Okay thank you, I’ll let you know.

            • Ricardo

              Member
              March 13, 2017 at 3:13 pm

              yeah, i dont get them anymore, even some on the website

            • Ricardo

              Member
              March 18, 2017 at 12:39 pm

              is this post dead? i really need this solved… :frowning:

  • Robert

    Member
    March 18, 2017 at 1:11 pm

    I don’t have the access to the nitty gritty of the site, but let’s run down some common issues.

    1. Have you ever gotten a notification from the book of briars or eave’s recaps?

    2. If you go into your profile, is your email address correct?

    3. Could they be in your spam folder perhaps?

    4. Does your email address have any odd characters? I had an address with a hyphen in it and some websites just refuse to believe that’s a valid character for an email.

    5. Are you in Europe? Do you need an adapter? (That’s a joke no one will get, but it amuses me so I’m leaving it in).

    • Ricardo

      Member
      March 19, 2017 at 2:23 pm

      I never received anything from the book but i have received email notifications before! My email is correct and they are not in spam.

      • Bash

        Member
        March 23, 2017 at 4:52 pm

        @Ricardo, you only receive topic-specific notifications when you’re active in the topic. if not recently active you’ll only get once in a while forum summaries, depending on the frequency that you participate/visit here. can check your specific account when i’m back at desk.